Related Articles
Banning a visitor from chatting
If a particular visitor is harassing or otherwise causing a nuisance for your chat team, you can ban them from seeing and using Breadstack Live Chat on your website. Be aware that visitor bans take effect immediately: the chat window will close and ...
Initiating a chat with a visitor
With Breadstack live chat, you don't have to wait for customers to contact you - you can reach out to them proactively while they're on your website. Starting a chat with a visitor is a great way to build a personal connection and encourage more ...
Prompting visitors
With prompts, you can send a single short message to all or groups of visitors currently on your site. This is a great way to inform visitors about a current promotion, encourage them to join your loyalty program, or announce a new product. Prompt or ...
New unified navigation
We’re excited to announce a new version of Breadstack designed to help you navigate smoothly between retail management, customer service, and local delivery. You can now access our full ecommerce universe - Breadstack, Breadstack Live Chat, and ...
Creating and sharing custom reports
With custom reports, you can bring together data on your organization's most important metrics and share it via email with whoever you want. Here's how to build your report and schedule it to automatically generate. If your organization includes ...