Related Articles
User roles and permissions
Learn about the permissions and restrictions for each Breadstack user role. Ready to invite new team members as users? See Adding a new user for steps. Owner/Admin Owner/Admin users have full access to all modules across their entire organization. ...
Adding a new website channel
In Breadstack, "channels" represent linked websites. In other words, in order to chat with customers via your store website, you need to set it up as a channel. This article covers linking your store website to Breadstack as a live chat channel. You ...
Adding a new customer account
Breadstack automatically logs information about customers when they provide an email address (either in person at a physical store, or while creating an online store account). However, you can manually create a new account for a customer in the ...
New unified navigation
We’re excited to announce a new version of Breadstack designed to help you navigate smoothly between retail management, customer service, and local delivery. You can now access our full ecommerce universe - Breadstack, Breadstack Live Chat, and ...
Creating a new order
To place an order for a customer, go to Orders > Add New Order. Fill in the information by section, as follows, then click Save in the upper right corner. If your store is on Greenline or Cova, please use these platforms to create new orders, not ...